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61 lines
2.9 KiB
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61 lines
2.9 KiB
TeX
\label{reporting-bugs}
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Python is a mature programming language which has established a
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reputation for stability. In order to maintain this reputation, the
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developers would like to know of any deficiencies you find in Python
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or its documentation.
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Before submitting a report, you will be required to log into SourceForge;
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this will make it possible for the developers to contact you
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for additional information if needed. It is not possible to submit a
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bug report anonymously.
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All bug reports should be submitted via the Python Bug Tracker on
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SourceForge (\url{http://sourceforge.net/bugs/?group_id=5470}). The
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bug tracker offers a Web form which allows pertinent information to be
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entered and submitted to the developers.
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The first step in filing a report is to determine whether the problem
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has already been reported. The advantage in doing so, aside from
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saving the developers time, is that you learn what has been done to
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fix it; it may be that the problem has already been fixed for the next
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release, or additional information is needed (in which case you are
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welcome to provide it if you can!). To do this, search the bug
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database using the search box near the bottom of the page.
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If the problem you're reporting is not already in the bug tracker, go
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back to the Python Bug Tracker
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(\url{http://sourceforge.net/bugs/?group_id=5470}). Select the
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``Submit a Bug'' link at the top of the page to open the bug reporting
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form.
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The submission form has a number of fields. The only fields that are
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required are the ``Summary'' and ``Details'' fields. For the summary,
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enter a \emph{very} short description of the problem; less than ten
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words is good. In the Details field, describe the problem in detail,
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including what you expected to happen and what did happen. Be sure to
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include the version of Python you used, whether any extension modules
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were involved, and what hardware and software platform you were using
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(including version information as appropriate).
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The only other field that you may want to set is the ``Category''
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field, which allows you to place the bug report into a broad category
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(such as ``Documentation'' or ``Library'').
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Each bug report will be assigned to a developer who will determine
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what needs to be done to correct the problem. You will
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receive an update each time action is taken on the bug.
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\begin{seealso}
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\seetitle[http://www-mice.cs.ucl.ac.uk/multimedia/software/documentation/ReportingBugs.html]{How
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to Report Bugs Effectively}{Article which goes into some
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detail about how to create a useful bug report. This
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describes what kind of information is useful and why it is
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useful.}
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\seetitle[http://www.mozilla.org/quality/bug-writing-guidelines.html]{Bug
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Writing Guidelines}{Information about writing a good bug
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report. Some of this is specific to the Mozilla project, but
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describes general good practices.}
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\end{seealso}
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